I was trying to allow a severe burn wound of mine that had occurred 6 weeks before I met Dr Chan to heal by secondary intention, but the wound only healed up to a certain point, then stalled. Dr Chan immediately arranged surgery to apply a skin graft after he reviewed photos of my burn. His bedside manner was wonderful! He spent a lot of time explaining treatment option advantages and disadvantages (including non-surgical. I was chicken of having anesthesia.) The graft healed nicely and I was very thankful for his guidance and his excellent surgical skills. Office staff also wonderful. They were very courteous and answered the phone promptly(after a brief robotic directing of the call), and called me back with answers to my questions.I would highly recommend Dr. Chan for anyone needing plastic surgery! More