Dr. Chan is an amazing doctor. I first met him 9 yrs ago when I had breast cancer in left breast that required a mastectomy. He was working in the burn unit at BAMC at that time. At every appt, he answered every question I had (and I had a lot), never rushing me, always explaining everything every clearly. Professional, caring, compassionate, with a great bedside manner at the hospital. He did a tram-flap reconstruction and it went smoothly and w/o issues. Follow up was regular and always with the greatest concern for me. I found Dr. Chan again in July of this year when I was diagnosed with breast cancer in my rt breast. He did a needle expansion reconstruction this time. Again, no problems, follow up was like clockwork. He's at STARS now and the staff there are amazing. I couldn't offer a higher recommendation for Dr. Chan and STARS. If I ever need any type of plastic surgery in the future, he's the only doctor I will see. More
BY FAR, THE VERY BEST PLASTIC SURGEONS (DR O'TOOLE AND DR CHAN, IN MY CASE) IN ALL OF SAN ANTONIO!! THEY'VE BOTH GONE ABOVE AND BEYOND TO MAKE SURE I UNDERSTOOD THEIR SUGGESTIONS, LISTENED TO MY THOUGHTS AND CONCERNS AND HAVE WONDERFUL PERSONALITIES AND SKILLS. I CAN'T THANK THE WHOLE STAFF ENOUGH FOR EACH OF THEIR OWN PERSONAL ATTENTION AND FRIENDLINESS. AND THE ASSISTANT, WENDELL IS AWESOME AS WELL! More
I had surgery for my hidradenitis supportiva with Dr.Chan and on the initial visit for my assessment he went thoroughly through all my options, the process, and what to expect from surgery and the healing process. He was so patient with our questions and concerns, my parents are pretty protective lol. But not only did he put their mind at ease, so did his staff as well. Selina was so nice and diligent with my insurance and pco's office assuring that I got the proper referrals and was always sweet about checking on my approval before surgery. Even after surgery hearing about how long my recovery process was taking she filed for my extension with my insurance before the hospital staff even did. Raj was very comforting when it came to removing Staples and bandages, the staff for Dr.Chan are literally just as phenomenal of a person as he is. Not only with their medical skills, but with their bedside manner as well. Surgery for anyone is a hard thing to agree to, but suffering from hidradenitis for decades was even harder. I strongly support Dr.Chan and his team, and genuinely recommend his services for any medical procedure you may need. More
I was paired up with Dr. Chan through another surgeon, I needed a left side mastectomy and we did a diep flap reconstruction. I was so nervous about this procedure but Dr. Chan did a great job explaining everything to me and my husband. When he included my husband by asking if he had any questions it really helped both of us feel so comfortable with him and his team. We knew we made the right choice. I am about 6 months out from my surgery, I had a phase II surgery and it was out patient - it went very quickly and he targeted everything I was concerned about at this tine. All of my incision sights are pencil thin scars, Dr. Chan and his team take great pride in ensuring the incision sights are as thin and smooth as possible. If I had to go through these surgeries again I would do them again in a heart beat, as long as I was in Dr. Chan's care. I do recommend Dr. Chan to anyone and everyone I can!!! Thank you Dr. Chan and you're amazing team! More
Best Surgery Ever and I've Had Plenty -San Antonio, TX - DR. Chan was fabulous. His bedside manner is fantastic. He never made me feel uncomfortable as some Dr.s do. He answered all my jest ions and I knew I could trust him with this surgery. He's so personable I feel like I'm treated like family not a "patient". More